I’m so pleased we have this opportunity to work together growing your business. I’m invested in your success and we’re going to create some amazing results. Along the way, I want you to feel confident in what we’re creating and confident in our process. I’ve laid out some guides and details on what to expect and how we can best work together.
As someone who hires contractors myself, I understand how important workmanship and deadlines are. While you are working with me I am going to always give you my best work, be responsive, and respect that you are trusting me with a piece of your business.
The magic happens when your hard-earned skills and expertise come together with mine. You and I are well-versed in our own worlds; effective feedback and discussion is how we get the best out of both realms of expertise.
First you’ll receive a bit of homework from me so we can start collected any needed materials. Don’t worry! I’ll guide you on everything you’ll need to get, from existing assets to a questionnaire to fill out.
While you are working on your homework, I’ll be putting together a project timeline with a list of steps and deliverables. You’ll know what you’re getting and when so that you can be prepared to provide feedback.
Speaking of, feedback is really important! I have a section on effective feedback further down. Please make sure to read that. Your proposal will have included a set number of revisions for each stage of the project. Please group all your feedback together and then check the deliverable one more time to make sure you’ve got it all down. Also, at each step in the process, I’ll make providing feedback as easy as possible. You’ll be given a Google Doc with comment or make suggestions in, an Invision prototype to comment on, or an email request, depending on what the deliverable is.
Once you’re ready to move forward with the next step, send me your approval. Each step builds on top of the previous ones, so approvals are final. If you have any change requests for assets that have already been approved, please let me know and we can discuss how that will affect the project.
Once everything has been approved, you will receive the final copies and a wrap up.
Your input is important and totally necessary to guide my work. I may not get everything right on the first try. That’s not just okay, it’s part of the process. Our work together can (and will) be iterative. This process will help us more efficiently reach a successful end result.
Example: “That shade of blue doesn’t feel vibrant enough for the visual language of my brand.”
Example: “Change this word. Make this bigger.”
If you have questions or concerns at any point, please let me know and we’ll talk it through.
I make an effort to respond promptly to my clients between 9:30am and 4:30pm eastern but sometimes I am heads down in a project and I may not get back to you until the next day. If anything is urgent, please mark it as such so I can prioritize it when going through my messages.
If you’d like to schedule a meeting, please select a time on my Calendly and send me an agenda.